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FAQ

product

What are Bellu energy balls made of?

Bellu energy balls are made from simple, real ingredients like nuts, dates, seeds, and superfoods such as amaranth. No refined sugar, no artificial additives, just naturally nourishing ingredients you can recognise.

Amaranth is an ancient super grain known for its light crunch and high nutritional value. We use it to add texture and a natural source of plant-based goodness to our energy balls.

Bellu is all about balance – simple ingredients, nourishment and great taste. Our balls are designed as a real-life snack: for family, work, sport, travel, and everything in between.

Keep them in a cool, dry place. Once opened, reseal tightly and consume within a few days for best freshness.

Best before date is indicated on each box. We recommend enjoying them within the stated period for optimal taste and texture.

Yes, all Bellu energy balls are 100% plant-based.

All Bellu energy balls are handcrafted in small batches in Luxembourg in a professional shared kitchen that meets strict food safety and hygiene standards.

ALLERGY

Yes. Our energy balls contain nuts and sesame seeds, depending on the flavour:

  • Peanut Ball: peanuts
  • Almond Ball: almonds
  • Hazelnut Ball: hazelnuts, cashews
  • Twisted Tahini: sesame seeds

Twisted Tahini does not contain nuts as an ingredient, but it contains sesame.


However, please note:
All Bellu products are produced in a shared facility where nuts are present in other recipes.

We take allergen safety very seriously. We clean and sanitise all equipment thoroughly before each production run and follow strict separation procedures. However, we cannot guarantee traces are absent.

If you have severe allergies, please consult your doctor before consuming.

SHIPPING & RETURNS

We aim to dispatch all orders as quickly as possible. Most orders are shipped within 3–5 business days after being placed.

We currently ship to Luxembourg, Germany, France and Belgium.

Our minimum order is:

  • 1 box of 8 energy balls


We also offer a larger box of 16 balls for those who want more Bellu in their life.

If you notice an error in your shipping address, please email us immediately. We will do our best to update it before your order is dispatched.

Yes — you can cancel your order within 2 hours of placing it by emailing us at hello@bellufoods.com. After that, your order may already be in production.

Because our products are fresh food items, we unfortunately cannot accept returns.

However, your happiness matters to us. If there is any issue with your order, please contact us at hello@bellufoods.com and we will always do our best to make it right.

SUBSCRIPTION

Subscribing to Bellu means more than just convenience.

You’ll enjoy:

  • discount on every order
  • early access to limited drops
  • surprise flash offers
  • exclusive subscriber perks


It’s the easiest way to keep your Bellu stash stocked — and save while doing it.

Absolutely. You’re in full control.

You can:

  • adjust your delivery frequency
  • pause your subscription
  • or make changes anytime in your account


Or simply email us at hello@bellufoods.com, and we’ll take care of it for you.

GENERAL

We love meeting people who believe in what we do.

If you’d like to join the Bellu journey, drop us a line at hello@bellufoods.com.

We’ll get back to you if there’s a match.

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